Frequently Asked Questions

How do I apply for membership for 2024?
Our Adult membership is now closed. If you want to put your name ON OUR 2025 waitlist, please
email
JUNIORS can sign up at any time. Please refer to our membership page for guidelines

NO REFUNDS once the season starts and the gate code has been given out.

What does a PVTC membership include? Your membership fee covers you from April to October. Please check pvtc/membership

How much are Adult Lessons? Click here to see the 2024 pricing (no change from 2023).

Are the GATE CODES the same for both locations? YES.

When does the Club OPEN/CLOSE? The Cassandra courts close in mid October when NYWTC erect the bubble for winter. 3 Valleys courts close on October 31.
Location information can be accessed
here

Do you have a Family Membership? No. Each member must have a paid account with us.

What are the Club RULES? The Club Rules can be accessed here
Are GUESTS allowed? Yes - for a $10 guest fee that is charged to the member booking the court.
How do I pay my guest fee? Log into your CourtReserve account and go to Billing/Transactions.
Do I have to PAY court fees? No - you pay a one-time fee to join the club. Adult House League, Round Robins and Socials are FREE. You pay Sasha for lessons/clinics/junor programs.

How do I CHANGE my password/username? Once you join PVTC, you can log in to your CourtReserve account and click on ‘Personal Information’ to change your password. If you forget your password, click on ‘Forgot Password’ on the login panel.

Can I see other members CONTACT INFORMATION? There is a ‘Player Directory’ feature on everyone’s member portal (once you log in). Members’ names and emails are displayed.

WHAT IF I do not want my contact information displayed on the Player Directory? Log in and access your Personal Infomation - check the box that says Hide my Personal information……

Can I book 2 hours for SINGLES? SINGLES is 1 hour. If the court is free afterwards, continue.

Can I book 2 hours for DOUBLES? Yes

Is there a MAXIMUM number of hours I can play per day? Please keep your court booking to once a day for doubles or twice for two separate hours of singles. Restrictions will only be imposed if members have a problem securing a court.

How many days in ADVANCE can I book a court? 7 days in advance. If today is Monday, you can book for the following Monday. Advanced booking time is 7am.

Can I book a court in PUBLIC HOURS - weedends 4-7pm? Members cannot book courts during public hours but you can still come out and play. HOWEVER, if members of the public are waiting and come to take you off court, they are allowed to. After 30 min you can choose a court to resume play.

How do I BOOK a court/sign up for a Round Robin? Log into your CourtReserve account and you will see menu items “Book a Court’ and ‘Round Robins’

Do the LIGHTS come on automatically? The Cassandra lights come on and shut off automatically. At 3 Valleys, lights must be turned on ONLY AFTER 6:30pm.

Have another Question? Ask here